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University of Wisconsin–Madison
Poverty-related issues in the news, from the Institute for Research on Poverty

Tag: Computer systems

Medicaid Computer Systems – North Carolina, New Hampshire

  • N.C.’s new Medicaid payment system a ‘nightmare,’ some providers say, By Lynn Bonner, July 21, 2013, Charlotte Observer: “State officials say the new Medicaid bill-paying system is working better than expected. But for the company trying to get kids wheelchairs, the dentist who hasn’t been paid in a month and the providers who wait days to get their calls for help returned, the system is a near disaster. The state Department of Health and Human Services warned providers to expect a few bumps after the new Medicaid billing system came online July 1. For many, the bumpy weeks have been worse than they imagined, and they have not been told when the frustration will end…”
  • New Medicaid computer system doesn’t end errors, By Nancy West, July 20, 2013, New Hampshire Union Leader: “Four months after the controversial $90 million Medicaid computer system finally began operating, some providers say they aren’t getting paid properly, while another said her office was being paid 10 times the expected amount on some claims. The Medicaid Management Information System has been frequently delayed since being contracted in 2005 to a firm now owned by Xerox. It is causing ongoing frustration, with no end in sight, according to Bruce Burns, Concord Hospital’s chief financial officer…”

Unemployment Claims System – Florida

State to finally replace ancient jobless-claims computer, By Jim Stratton, May 21, 2013, Orlando Sentinel: “In good news for the jobless and employers alike, the state’s 1970s-era computer that processes unemployment claims is finally getting replaced. The new system is coming this fall, five years after the computer almost ground to a halt. The $63 million network is expected to make online filing easier for jobless Floridians. Officials say it will give them ready access to their payment history and allow them to quickly determine whether a claim has been approved. It should ease the workload on employers — who pay for the state’s unemployment trust fund — and help the state reduce and recover overpayments. Officials with the Department of Economic Opportunity estimate it will cut program costs by $43 million a year…”

Public Assistance Reporting Information System

Computer matching system could limit safety net ‘double dipping’, By Pamela M. Prah, April 12, 2012, Stateline.org: “States could cut costs by millions of dollars a year if they took full advantage of a computerized matching system that can determine whether people are getting welfare, food stamps and other public assistance in more than one state at a time. States that have used the system in recent years have collectively saved more some $400 million, according to federal figures. But here’s the rub. The arrangement is still largely voluntary. The process, called Public Assistance Reporting Information System (PARIS), is a set of computer matches that relies on Social Security numbers and other personal data. It allows states to see if individuals on their rolls for Medicaid, food stamps, welfare, childcare benefits or workers’ compensation are also on the rolls in another state…”