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University of Wisconsin–Madison
Poverty-related issues in the news, from the Institute for Research on Poverty

SNAP EBT Cards – Massachusetts

US orders Mass. to fix food stamp procedures, By Megan Woolhouse, December 8, 2014, Boston Globe: “Massachusetts last year became one of the first states to require food stamp cards to include photos of recipients, but the new program has created such confusion that some low-income families are unable to buy groceries and the federal government is demanding that the state quickly fix the problem. The cards, known as EBTs, an acronym for Electronic Benefit Transfer, act like debit cards and are issued to heads of households. But some store cashiers have turned away the recipients’ family members or others in the household — who can legally use the benefits — because they do not match the photos. Such practices violate federal rules, which require retailers to treat food stamp recipients like any other customer…”