Skip to main content
University of Wisconsin–Madison
Poverty-related issues in the news, from the Institute for Research on Poverty

Medicaid Computer System – Washington

New Medicaid computer system plagued with glitches, By Sean Collins Walsh, December 4, 2010, Seattle Times: “Washington’s new computer system for processing Medicaid payments is failing to pay so many valid claims that several doctors and clinics have stopped taking new Medicaid patients until they get paid for the ones they’ve already treated. Others say they may need to do the same, or even stop treating Medicaid patients altogether. The Web-based program, ProviderOne, was $54 million more expensive and three years later than planned when it launched in May, replacing a mainframe system for processing claims submitted by health-care providers on behalf of the state’s poorest patients…”