Application Process for Food Stamp Program – Texas

Flood of food stamp requests drains agency, By Gary Scharrer, September 6, 2009, Houston Chronicle: “State employees can’t keep up with applications for food assistance, and the inadequate staffing to handle the casework is making them frustrated and stressed out, some say. Morale is lousy at the agency that manages the program. Many work long hours, but the cases keep stacking up. The conditions are blamed for high absentee rates and employee turnover. Some welcome a recent class-action lawsuit that accuses the state of violating federal rules requiring food stamp applications to be certified within 30 days. Many applicants must wait months before they get food assistance…”
Employee turnover high at Texas agency that processes food-stamp applications, Associated Press, September 7, 2009, Dallas Morning News: “Employee turnover is running at 16 percent this year at the overwhelmed Texas public benefits agency responsible for processing food-stamp applications. The Texas Health and Human Services Commission has seen a huge increase in food-stamp applications this year…”