SNAP system overhaul leads to fewer receiving food stamps, Western Mass. pantries see surge in need, By Laura Newberry, February 19, 2015, MassLive: “When the state rolled out its new Supplemental Nutrition Assistance Program case management system in Oct. 2014, it was touted as a way to match caseworkers with clients more quickly, a crucial step in getting food stamps into the hands of those who need them most. But since then, the state has reported a sharp decline in the number of those receiving stamps through the federal Supplemental Nutrition Assistance Program (SNAP.) Advocates say the drop in recipients isn’t a result of a rebounding economy, but rather a faulty system that’s causing bureaucratic backlog…”