Child Welfare Computer System – Oregon

Oregon’s $40 million child welfare computer upgrade has glitches, some serious, By Michelle Cole, March 20, 2012, The Oregonian: “Oregon child welfare managers have not had access to statewide performance data showing how quickly local offices are responding to abuse reports and other information. Foster parents have waited for payments. And caseworkers say they are spending time putting information into a computer that should be spent with families. A $40 million computer upgrade that went live in August, after being delayed nearly a year, has suffered all kinds of problems, though top agency managers stress that none of them has put children in danger. Dangerous or not, the Department of Human Services’ ‘OrKids’ project provides yet another example of government’s difficulties with large-scale technology projects…”