Traffic surges, glitches mark exchanges’ debut, By Jayne O’Donnell and Kelly Kennedy, October 2, 2013, USA Today: “The opening of state- and federal-run insurance marketplaces Tuesday saw a combination of huge interest and balky technology that led to a series of glitches, delays and even crashes that marred the first hours of the centerpiece of President Obama’s health law. Some of the delays were due to high volume. About 2.8 million people visited the federal website HealthCare.gov since midnight, said Marilyn Tavenner, director of the Centers for Medicare and Medicaid Services. The site is handling exchanges for 34 states that defaulted to the federal government for at least the first year…”
Health Exchanges Open for Business—With Glitches, By Christopher Weaver, Timothy W. Martin and Louise Radnofsky, October 1, 2013, Wall Street Journal: “The health-insurance marketplaces at the center of President Barack Obama’s health law saw a surge of consumer interest Tuesday that surprised even many of the law’s backers…Officials in New York state, which is running its own insurance site, said an unanticipated surge of visitors in the first hours left the marketplace only partially functional. California said its website fielded five million page views by 3 p.m. local time…”